LAB SERVICES

Frequently Asked Questions

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Freeze-drying helps safeguard sample integrity by preserving samples for long-term storage while maintaining potency and stability.

Our services support biotechnology companies, healthcare providers, pharmaceutical industries, universities, research institutions, regenerative medicine researchers, and R&D collaborations.

Yes. Our facility is ISO 9001 certified, NEBB-certified, and operates with EU-GMP compliant cleanroom laboratory standards.

Yes. We actively participate in R&D collaborations with prestigious institutions and research partners.

Turnaround time varies depending on the type of analysis, sample requirements, and project complexity. Our team will provide an estimated TAT during consultation and project discussion to ensure transparency and efficient planning.

Some of our most frequently requested services include Nanoparticle Tracking Analysis (NTA) for extracellular vesicle and exosome characterisation, as well as Cell Culture & Characterisation services involving Human Mesenchymal Stem Cells (MSCs). These services are among our core strengths and are trusted by research partners across various industries.

Yes. We are always open to discussing customised collaborations, institutional partnerships, and long-term laboratory service arrangements on a monthly or yearly basis. Our team is more than happy to support valuable research initiatives and develop tailored solutions based on project needs.

We adhere to internationally recognized guidelines, including International Society for Cell & Gene Therapy (ISCT) standards and International Society for Extracellular Vesicles MISEV guidelines for EV characterization, ensuring scientific rigor, reproducibility, and reliable data quality. Our methodologies are continuously optimized and validated through the integration of emerging technologies and the latest advancements in EV research.

We offer comprehensive extracellular vesicle (EV) laboratory services, including end-to-end support from EV isolation, purification, and characterization to quality control and analytical testing, using optimized and complementary techniques to ensure high purity, reproducibility, and research or clinical-grade reliability.

We employ a combination of current state-of-the-art EV isolation methods aligned with MISEV guidelines, moving beyond traditional “gold standard” ultracentrifuge approach.

NTA is a real-time analytical technique used to measure particle size distribution and particle concentration of extracellular vesicles and nanoparticles.

NTA provides high-resolution particle size distribution analysis and particle concentration analysis.

Yes. Cytonex provides reliable and efficient NTA analysis for EVs/exosome characterisation and is among the few laboratories in Malaysia offering this specialised service.

MSCs are multipotent stem cells capable of differentiating into various cell types and are widely studied in regenerative medicine and cellular therapy research.

We perform multiple quality control tests including endotoxin testing, mycoplasma testing, immunophenotyping, and viability analysis.

Yes. Our EU-GMP compliant cleanroom laboratory is equipped with advanced instruments and certified laboratory infrastructure to support high-quality cell culture and characterisation work.

Flow cytometry is used to analyse physical and chemical characteristics of cell populations for research and diagnostic applications.

Our flow cytometry services support:

  • Human MSCs characterisation by immunophenotyping assay
  • Cell cycle analysis
  • Apoptosis analysis
  • Natural Killer (NK) cells analysis

 

We use the BD FACSCanto II flow cytometer equipped with advanced laser detection systems for precise cellular analysis.

The Qubit fluorometer provides highly sensitive fluorescence-based quantification of DNA, RNA, and proteins.

Spectrophotometer analysis allows rapid purity assessment and quantification of DNA, RNA, and protein samples.

The system is tailored for chemiluminescence Western blot imaging using highly sensitive sensor arrays for accurate signal detection.

Freeze-drying helps safeguard sample integrity by preserving samples for long-term storage while maintaining potency and stability.

We offer:

  • Gel clot endotoxin testing (up to 0.125 EU/ml)

 

Microbiological testing helps ensure sample safety, quality assurance, contamination control, and research reliability.

Yes. Clients receive detailed reports including methodology, analysis results, and data interpretation where applicable.

Yes. We provide customised laboratory workflows and consultation based on specific research or industrial requirements.

You may contact us through:

  • Email: labservices@cytonexlab.com / info@cytonexlab.com
  • Phone: +603-2202 3737 / +6011-3936 8253

 

Cytonex Laboratory is located at:
A-16-17, Level 16, Menara UOA Bangsar,
No. 5 Jalan Bangsar Utama,
59000 Kuala Lumpur, Malaysia.

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